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Expert Help Choosing Your Sauna, Steam or Cold Plunge
Get help choosing your sauna, heater, steam generator or cold plunge, understanding specifications, and preparing for freight delivery—with guidance by phone or email.
Help by Phone or Email: 888-596-4403Installation and electrical connections are handled by you or your own local contractor and licensed electrician.
Support Before You Order
As an online store, we help you compare products, understand requirements and prepare for delivery. Your own local professionals handle installation and electrical work.
Product Consultation
Talk through your space, intended use and budget by phone or email.
- Explore indoor and outdoor sauna options
- Discuss sauna heaters and steam shower generators
- Compare cold plunges and ice baths
- Choose products suited to your available space
- Review options based on use and budget
Sizing & Spec Help
Understand room sizing and electrical requirements before making your selection.
- Match sauna heater kW to room volume
- Match steam generator size to room volume
- Check voltage, amperage and breaker requirements
- Review ventilation and clearance basics
- Clarify specifications for your licensed electrician
Freight Delivery
Understand freight delivery, access requirements and what to arrange before your order arrives.
- Delivery is by liftgate to your address
- Shipping charges appear at checkout or in written quotes
- We review delivery access before ordering
- Discuss gates, steep driveways and liftgate limits
- Made-to-order saunas generally take 4–16 weeks
- Arrange placement, unpacking, assembly and installation yourself
From Planning to Delivery
Start with your space and work through the details before ordering.
Tell Us Your Plans
Contact us by phone or email with your available space, intended use and budget. We help you explore suitable products.
Review Requirements
Work through sizing, electrical specifications, ventilation and clearances. We also review delivery access, including gates, steep driveways and liftgate limits, before ordering.
Prepare for Arrival
Review manufacturer guides and arrange placement, unpacking, assembly, installation and utility connections. Freight delivery is by liftgate to your address.
Frequently asked questions
Answers about installation, freight delivery, timing and manufacturer warranties.
Let’s Work Through Your Project
Get help choosing equipment, checking specifications and preparing for freight delivery. Tell us about your space, use and budget.
Request a QuoteGuidance for Your Next Step
Request a quote, find manufacturer setup documents or get help with a warranty claim. Our support is available by phone or email. Planning an outdoor sauna? Read our guide to outdoor sauna permits and code requirements, or compare steam rooms and saunas if you're still deciding.
Assembly Guidance & Documentation
Get manufacturer documents and answers to setup questions by phone.
- Get manufacturer manuals for your equipment
- Review product specification sheets
- Use manufacturer assembly guides
- Ask setup questions by phone
- Share documentation with your own local contractor
Warranty Support
Get help working through manufacturer warranty claims and replacement parts.
- Send your order number and photos of the issue
- Get help filing your manufacturer claim
- Ask questions by phone or email
- Get assistance with replacement parts
- Warranty coverage comes from the manufacturer
Request a Quote
Share your plans so we can help you choose suitable equipment.
- Tell us about your available space
- Describe your intended use and budget
- Discuss sauna, steam or cold plunge options
- Review sizing and electrical specifications
- Discuss delivery access and quoted shipping charges