Backyard Canada December 2021-7-min

Expert Support & Freight Delivery

Our team helps before and after your purchase, from choosing the right model and size to matching heaters or steam generators to your room size and electrical specs. We review your site and delivery-access details with you before you order, provide setup and assembly guidance using the manufacturer's documentation, and help with manufacturer warranty claims.

Your order ships by freight carrier, usually with curbside or driveway delivery, and shipping charges are shown at checkout or in your written quote. Made-to-order saunas generally arrive in 4–16 weeks. Delivery does not include placement, unpacking, assembly, installation, or electrical and utility connections. Questions? Call us at 888-596-4403.

Factory Direct Pricing

We purchase directly from the manufacturer, with no distributor in the middle. 

Allowing you to the opportunity to take advantage of factory direct prices, while still resting easy that we will be here to ensure you are always getting the most out of your backyard product.

Backyard Canada December 2021-45-min

Price Guarantee

We will beat any local retailer's price on our most comparable product. Just take a picture of your quote from any local retailer and we will endeavour to beat that price on a similar or better product.Â