BACKYARD CANADA SERVICES

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Hot Tub & Swim Spa Service Plans | Backyard Canada
Backyard Canada Service Division

Hot Tub & Swim Spa Service Plans in Calgary

Keep your water crystal-clear and your equipment protected all year long. Choose a monthly service plan and let our technicians handle the chemistry, cleaning, and Alberta winter worries.

Serving Calgary & Surrounding Area

Perfect for hot tubs, spas, and swim spas purchased from Backyard Canada or elsewhere.

Choose the service plan that fits how you use your spa

Whether you soak on weekends or every single night, there’s a plan that keeps your hot tub or swim spa ready to use, without the hassle.

Good

Essential Water Care

For lighter use and owners who want monthly professional care.

Hot Tub
$99/month
Swim Spa
$139/month
1 visit per month
  • Professional water test & balancing each visit
  • Standard chemicals included up to a set allowance
  • Quick filter rinse and basic debris removal
  • Visual inspection of pumps, heater, and controls
  • Cover check for heat loss or water pooling
  • Digital service report emailed after each visit
Best

White-Glove Concierge Service

For luxury homes, high-use spas, and vacation properties.

Hot Tub
$279/month
Swim Spa
$379/month
Weekly visits + added protections
  • Everything in Premium Balanced Care
  • Weekly top-ups, balancing, and full visual inspection
  • Filter replacement program included (2–4 filters/year)
  • Annual deep clean and system purge included
  • Priority same-day response for urgent issues*
  • Freeze-alert monitoring options for harsh cold snaps
  • 10% savings on parts used for any repairs
Not sure which plan to choose?
Essential: Best for light use, secondary homes, or owners who use their spa a few times per month.
Premium: For families soaking a few nights a week who want worry-free water care.
White-Glove: For estates, high-use swim spas, or anyone who wants it fully handled.

How your service plan works

Simple, predictable, and tailored to Calgary’s climate and water.

1

Tell us about your spa

Share your hot tub or swim spa brand, age, location, and how often you use it. We’ll recommend the plan that actually fits your household.

2

Schedule recurring visits

We’ll set a recurring visit schedule, assign a regular technician, and create a custom care profile for your backyard.

3

We handle the rest

You soak. We manage the chemistry, cleaning, and winter protection—plus priority response if anything goes wrong.

Frequently asked questions

More detail on how our service plans work for Calgary & area homeowners.

Do I have to buy my spa from Backyard Canada to use these plans?
No. We prioritize Backyard Canada customers but can service many major hot tub and swim spa brands sold in Calgary. We’ll confirm compatibility before you sign up.
What areas do you service?
We service Calgary and many surrounding communities. If you’re outside city limits, contact us and we’ll confirm availability and any travel charges in advance.
Are chemicals included in the monthly fee?
Yes. Standard balancing chemicals are included in each visit up to a set allowance per plan. If your water requires unusual treatment, we’ll discuss options and pricing with you before proceeding.
Can you help winterize or restart my spa if I’m not on a plan?
Yes. We offer one-time services for winterization, spring start-up, deep cleans, and diagnostics. Many customers start with a one-time visit and then move to a monthly plan.

Ready for worry-free hot tub & swim spa care?

Tell us a bit about your backyard and we’ll match you with the right service plan and schedule.

Request a Service Plan Quote
Prefer to talk to someone? Call us and ask for the Service Division about monthly spa care in Calgary.

Sauna Service Plans (Traditional & Infrared)

Keep your traditional or infrared sauna clean, safe, and performing at its best with scheduled care built for Alberta’s dry climate and long winters.

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Essential Sauna Care

For occasional users who want an expert refresh a few times a year.

All Saunas
$49/month
Quarterly visit (every 3 months)
  • Visual inspection of heater, controls, and safety sensors
  • Quick clean of benches, backrests, and floor area
  • Check for signs of moisture damage, mildew, or warping
  • Basic rock check (traditional) or panel check (infrared)
  • Ventilation and air-flow inspection
  • Digital service report after each visit
Best

Nordic Spa Care

For luxury sauna suites and cold-plunge combinations.

All Saunas
$129/month
Monthly visit + priority support
  • Everything in Premium Sauna Care
  • Monthly deep clean and wood conditioning treatment
  • Annual full rock replacement (traditional) included
  • Detailed inspection of wiring, sensors, and control systems
  • Humidity and ventilation tuning for comfort and safety
  • Optional add-on checks for cold plunge or adjacent spa equipment
  • Priority scheduling and preferred rates on any repair work