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Q: I have a Ranch house with low eaves.
Will the SunSetter fit on my home?
Answer:
The SunSetter motorized Awning needs a floor-to-eave clearance of 7
ft. 6 inches. You can install any model up to 10 ft. off the deck
floor. |
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Q: Is the SunSetter good for use on a
garage, outbuilding, or mobile home?
Answer:
Yes. Many people have installed SunSetter Awnings on their garages,
mobile homes, poolside fences, and other stationary walls.
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Q: Why do SunSetters cost so much less
than a custom awning? Will it stand up to years of service? Will it
last? Answer:
SunSetters are such good values because as the largest American
manufacturer of home Awnings, we buy raw materials at the best prices
possible, and pass the savings along to you. Yet when it comes to
quality you’ll find you’re not giving up anything. Your SunSetter
Awning is assembled with care in America in our 64,000 sq. ft. factory
using only the finest quality materials. Our struts and supports are
made from aircraft-quality aluminum for superior strength without
excess weight. Our rolling mechanisms have been tested for over 20,000
cycles without failure — the equivalent of over 20 year's use.
The Somfy® Motor we use for our
motorized model is the absolute best in the industry. The SunSetter
Motorized Awning also uses a sophisticated “dual cable” mechanism
found only in the best “lateral arm” awnings.
Our 14-oz. fabric is 5 layers. It’s
coated on both sides and has no seams or stitches to wear or leak over
time. It’s guaranteed not to fade, crack or mildew for 5 years and
gives you 99% protection against harmful UV rays. Your SunSetter comes
with a 5-Year Limited Warranty against defects in materials or
workmanship. These quality awnings are made for years and years of
hassle-free operation. |
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Q: I notice that the SunSetter Awnings in
stripe patterns come on a cream background. Why?
Answer:
We experimented with various color combinations to find the best
choices that would both let in sufficient light and keep temperatures
down under the awning canopy. Our solid cream or five accent stripe
patterns go well with all types of house colors and siding styles, and
also let in wonderful, soft filtered light — so the living area under
the awning is bright and cheery. The cream color in each striped style
helps reflect sunlight, thus keeping temperatures down in the comfort
zone.
Of course, for those who prefer solid
colors, we also offer awnings in solid green or cream. We’ve chosen
the most popular colors and produce them in efficient quantities to
keep costs down. |
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Q: What type of fabric do you use and how
long does it last ?
Answer: The SunSetter fabric
is a strong, commercial grade, 100% waterproof re-enforced vinyl. The
fabric is 5 layers, stain-resistant with a coating of acrylic on each
side, fade-resistant pigment and 1000 denier scrim. Easy to clean so
your awning fabric will look beautiful for years to come. |
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Q: How are SunSetters in the wind? Can I
leave my awning open all the time?
Answer:
Our awnings are sturdy and do very well in the wind. However, we do
recommend that you retract them during strong, gusty winds. (The
Motorized Awning is intended to be retracted when not in use anyway.)
In fact, that’s an advantage of SunSetters. Because they retract,
they’re great for breezy locales where a permanent awning would be
somewhat impractical and prone to damage. |
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Q: My deck only comes out 8ft from my
house. Can I still use the SunSetter Motorized Awning ?
Answer:
Yes. You can roll the awning out completely past your deck edge or
railing, or you can adjust the pre-factory settings so that your
awning only opens to the desired extension. You can also stop the
awning anywhere during the opening or closing process simply by
putting the switch in the neutral position. |
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Q: What about rain? Will I have problems
with leaks?
Answer: No. Unlike awnings made with woven
materials, our awning fabric is 100% waterproof. You won’t get a “fine
mist” coming through the fabric. (If a really heavy storm is
expected, we suggest you retract your awning fully.) While our
Motorized Awning will protect you from light rain and drizzle, you
must retract it when the water starts to pool. |
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Q: Can I install the awning on vinyl or
aluminum siding, stucco, or on masonry?
Answer:
Yes. It’s easy. Our Motorized model can be
installed directly onto any siding without a board. |
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Q: Can I mount the motorized awning
directly to a soffit or overhang ?
Answer:
Yes. We have special brackets for mounting the
motorized awning to a soffit or overhang. When ordering be sure to
tell us you need the soffit mount brackets instead of the standard
wall mount brackets. |
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Q: Do I have to take down my awning and
store it over the winter?
Answer: No. Just close any
Model awning and leave it on your house all year long. Our fabric has
been designed to withstand the elements year round. But if you want
extra protection, our optional matching awning cover is perfect! |
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Q: Is the awning fabric easy to clean?
Answer:
Yes. This is a major advantage of our fabric over those
of other awnings. With its coating of acrylic on each side,
fade-resistant pigment, and 1000 denier scrim, our awning fabric is
stronger and easier to keep clean than virtually any other awning
fabric. Dirt and stains that would “set” in other woven fabrics will
just wash off ours. So your awning will look beautiful for years to
come. |
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Q: Can a SunSetter help keep the inside of
my home cooler?
Answer: Yes. In addition to keeping your
deck or patio up to 20 degrees cooler, by blocking the sun from
shining in a patio door or window, you can keep the inside of your
house cooler, save on air conditioning bills and prevent your carpets
from fading! |
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Q: Will I need to hire an electrician to
wire the Motorized SunSetter?
Answer: No. Just plug your
awning in and it’s ready to go! (As with all outdoor appliances, a
ground fault interrupter outlet is highly recommended.) The only
reason you might want an electrician is to install an outlet if you
don’t already have one within reach of the awning cord. (Of course,
you can use a heavy duty grounded extension cord with your awning,
too.) |
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Q: What do I do if I lose my electricity?
How can I close the Motorized awning?
Answer:
No problem. All our SOMFY™ motors come with a manual override. Just
turn the manual gear using the wand that comes with your awning. |
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Q: I’m not a professional carpenter — I’m
not even that handy with tools. Can I really install my awning myself?
Answer:
Absolutely. It doesn’t take any special background or skills to
install our awnings properly. All you have to do is follow the easy
steps in the handy Installation booklet we’ll send you. We’ll show you
everything you need to know. You can have your SunSetter up and
functioning in a short morning’s work, using a few simple tools. The
SunSetter Motorized Awning is even designed as a “Plug-in” unit: Just
secure the support brackets to the studs, then “plug” our
factory-pre-assembled awning into the brackets and “plug” the power
cord into your outdoor outlet, and you are ready to enjoy your awning!
If you don’t have the time or desire to install it yourself, you can
arrange for one of our trained technicians to install it for you. |